There are no refunds for tickets purchased to Fine Arts Building events or through the Fine Arts Building Box Office. Instead, tickets may be exchanged into the same event occurring at a different date and time. However, in the instance of event cancellation or event reschedule, ticket buyers will receive official notification and procedures from our Box Office regarding these types of specific refund scenarios.

In the event of a reschedule, ticket buyers have 5 days to reply to Fine Arts Building official communications indicating they would prefer to receive a refund rather than be rescheduled. After this window of time refunds for rescheduled events will no longer be offered.


Not all ticket exchanges can be accommodated as they are subject to availability. If we are able to accommodate a ticket exchange, an exchange fee and/or upgrade charge, as well as any relevant taxes will apply. Available ticket prices and fee structures apply at the time of sale. Guests may exchange 24 hours before the original ticketed event. Missed events do not qualify for exchange. Exchanges are at the discretion of the Box Office and subject to availability.

Transfer of Tickets

Unless otherwise specified, Fine Arts Building Box Office is happy to transfer tickets between parties. Guests who would like to transfer their tickets to a new party should contact the Box Office via email or by phone call to update the ticketing information.


The Fine Arts Building’s performance venues, Studebaker Theater and Carriage Hall, are operated by Arts Entertainment LLC.